PCR stands for Polymerase Chain Reaction and is a method of testing used to detect infectious diseases, including COVID-19. A PCR test is performed in a laboratory and is indicative of an individual’s COVID status at the time their sample is taken. It does not show previous infection. PCR tests are internationally recognised as the gold standard for COVID-19 testing by World Health Organisation (WHO) and the backbone of every government’s national testing program.

Antigen tests, also known as rapid antigen or lateral flow tests, look for proteins produced by the virus called antigens. An antigen test does not require a laboratory. These are similar to a pregnancy test. The results of your antigen test will be reported in approx 30min 

Some countries now accept rapid antigen testing or require an antigen test as a secondary test (along with a negative PCR test) prior to departure.  Antigen tests (sometimes called a ‘lateral flow test’) will reveal if a person is currently infected with a pathogen such as the COVID-19 virus.  Results available within 1 hour.

Please confirm with your destination that this testing method is accepted as a means for entry. 

Check the latest guidance and travel advice from the Irish Department of Foreign Affairs at https://www.dfa.ie/travel/travel-advice/. If travelling from the UK, you can check the entry requirements for your destination online at gov.uk/foreign-travel-advice. The EU have introduced a new traffic light system that requires pre-flight testing for individuals departing from several ‘red list’ countries. You can view the latest travel restrictions online at https://reopen.europa.eu/en. 

Due to the constantly changing global environment entry requirements are subject to change, so keep checking in the weeks and days leading up to your trip. 

Due to the ever changing government regulations we can not advise on when to take the test or what type of test is required for your destinations.  We recommend you check with the relevant government website.

Yes, our travel certificates issues are recognised for international travel. Please remember to do you research and book the correct test in the correct time fram. We cannon accept any responsibility if your test time expires of if you have selected the wrong appointment type. If your destination changes there requirements prior to swabbing we will do our best to accommodate you. No changes can be made once swabbing has been complete 

Yes our offices are open by appointment only, to book an appointment slot please visit www.testwell.ie. If you would like to make a group booking please contact us via info@testwell.ie detailing the date you would like the test and for how many people, please provide a contact telephone number and one of our team will call you back. 

You can also make an appointment by contacting 094 90 67026 and leave a voice mail, one of our team will call you back.

Please check your spam folder.  If using a work or university email, please check your server hasn’t restricted our emails as your results as an attachment.

The number for the swabbing centre is 094 90 67026, please note these offices are open by appointment only and someone may not always be available to answer your call. But if you leave a voicemail someone will get back to you as soon as possible. Alternatively, you can contact info@testwell.ie. You can also call in to Stauntons Pharmacy on Main St in Castlebar and speak to someone directly

Your sample will be collected by one of our trained healthcare professionals using a nasopharyngeal (nose and throat) swab, the process should take no more than 5 minutes.

On the day of your appointment, please present yourself to the testwell centre on Main St in Castlebar no more than 5 minutes before your appointment time. You must provide photographic ID at your appointment (a passport for when traveling). You must also have access to the Health passport app on your tablet or smart phone. Don’t forget to register and create your account

PCR test:

Your sample will be sent to our accredited laboratory for analysis. Once processed your results will be uploaded directly to the health passport app. From their you can PRINT/ EMAIL/ Share your travel certificate. 

Antigen test:

Your sample is run on site and the result w will be uploaded directly to the health passport app. From their you can PRINT/ EMAIL/ Share your travel certificate. 

A PCR test requires processing in a external laboratory. In general a sample taken before 12noon will be reported back within 48 hours.

An Angiten test is run on site and you should have the results in approx. 30 minutes

Yes. Your Swab result document will contain all necessary information.

Can I cancel my appointment and get a refund?

We accept cancellations and provide a full refund up to 24 hours before your appointment time.  Please contact us at info@testwell.ie supplying your name, card holder’s name, appointment date & time if you need to cancel your appointment

Our COVID-19 testing facilities uses the Health Passport Worldwide mobile system. This is a secure mobile app which enables you to receive all of your COVID-19 test results as soon as they are available, often in a little as 15 minutes. The mobile app can also be used for travel, events and is a simple and safe way to receive and save your result. The Health Passport Worldwide app does not track you in any way, and it does not use Bluetooth or GPS. Your privacy is protected.

Download the Health Passport Worldwide app now. https://www.healthpassportireland.ie/

After testing, an authorised medical administrator updates your Health Passport.

Your results, documents and certificates are immediately updated to your app, making everything very efficient and easy.

Select My Covid Status

Click on the test result section in the lower part of the screen. Your result and documentation is accessible here. 

If you wish to Print or upload your fit to fly certificate select View Document, this will open a file that can be saved, printed, emailed or shared using other connected apps.

Data privacy and data protection is at the very heart of Health Passport Worldwide. There are multiple stages of security, including verification and device specific usage steps.

Health Passport Worldwide: 

Does not use cookies.

Does not use Bluetooth.

Does not store your history.

Does not track your location.

Does not send data for marketing.

Does not use data for any profiling.

The platform collects the absolute minimum amount of data in order to perform this important public service. 

Once you have downloaded and created you own account in the app you can then add as many dependants as required into your account.

If you select the three lines in the top right of the screen 

Select account settings 

Select add your dependants 

Repeat these steps if you wish to add more than one person 

Only an authorised medical administrator updates your Health Passport. If you have been vaccinated here in Ireland and would like your details uploaded to the app please bring your vaccination card along with your passport to your appointment and one of our team will be happy to upload it to the app for you. There is no additional charge for this service.

We accept changes up to 24 hours before your appointment time. Please contact us at info@testwell.ie if you would like to make changes to your appointment 

Does my child need to be tested?

We recommend you check with the relevant government website at your destination if a test is required for minors.  The requirements vary between countries.  We can provide testing for minors if required as long as a parent or guardian is present.

We recommend you check with the relevant government website at your destination if a test is required for minors.  The requirements vary between countries.  We can provide testing for minors if required as long as a parent or guardian is present.

You can contact us at anytime using email address info@testwell.ie

During business hours you can contact our office at 094 90 67026 or 094 90 24045 (Stauntons Pharmacy) 

If outside of these hours and in an emergency only please contact 00353879159904

On occasion the testing process can return an unclear result. This is exceptionally uncommon.  Our customer care team will be intouch to advise you on what to do next.